Privacy Policy
1. Introduction
Cargo Availability ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our load board platform.
2. Information We Collect
Personal Information
When you register for an account, we collect:
- Name and contact information (email, phone number)
- Company name and business details
- MC Number, DOT Number (for carriers and brokers)
- Account credentials
Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Load search and posting history
- Communication metadata within the platform
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our platform services
- Process your account registration and manage your account
- Facilitate connections between shippers, carriers, and brokers
- Send you notifications about loads, messages, and account activity
- Improve our services and develop new features
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other Users: Your profile information (company name, MC/DOT numbers, contact info) is visible to other users when you post loads, trucks, or express interest
- Service Providers: Third parties that help us operate the platform (hosting, analytics, email services)
- Legal Requirements: When required by law, legal process, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing communications
- Export: Request a portable copy of your data
To exercise these rights, please contact us at privacy@cargoavailability.com or use the Settings page in your account.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences (e.g., dark mode)
- Analyze platform usage and performance
- Provide security features
You can control cookies through your browser settings, but disabling cookies may affect platform functionality.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@cargoavailability.com
- General Support: support@cargoavailability.com
By using Cargo Availability, you acknowledge that you have read and understood this Privacy Policy.